The Raskob Foundation is an independent, private, non-profit, family foundation. Founded in 1945, the Foundation is proud of its legacy of grant making and philanthropic activity in service to the Catholic Church and institutions and organizations identified with it. Currently, five generations of family members continue the vision established by its founders, John and Helena Raskob.
Position Description
The Grants Database Associate assists the Grants Team and Operations Team by ensuring the completeness and accuracy of all CRM* data for grant applicants, grantees and Foundation members. The Grants Database Associate assists with monitoring and supporting the online grant application portal and Foundation’s CRM systems for grant and member tracking. The Grants Database Associate contributes to the Foundation’s mission, vision, and strategic initiatives by ensuring accurate data management and reporting from Foundation CRM systems.
*- The Foundation uses Microsoft Dynamics CRM
Reporting Structure
Direct Report: Director Program/Grants
Supports: Grants & Operations Teams, Membership
Specific Responsibilities
Thinks critically about all aspects of CRM grants management process and brings issues and ideas to the attention of the Grants Manager for improvement, change, or modification
Reviews CRM data imported from the online grant application portal and ensures data integrity and connections to correct entities, organizations, contacts, etc.
Responds to inquiries from applicants and organizations regarding Foundation procedures and requirements, helping applicant through the Foundation’s grant submission web portal and data conceptual management, and troubleshoots other technical issues an applicant may experience. Refers questions as appropriate to appropriate Grants Team or Foundation team member.
Supports Grants Team with database operations and business process flow within CRM
Develops and maintains custom templates within CRM grants system for system-generated correspondence and communication with grantees and applicants
Serves as a resource for team members in managing integrity of information in Foundation-wide communication channels such as email distribution lists
Supports Grants team with database queries, data exports and custom views and reporting within CRM
Creates and maintains operational manuals for CRM processes and workflows
Assists Director of IT/Operations with roll out, testing and training of CRM updates
Assists Member Services and Legacy Administrator with Member CRM files and reporting
Prioritizes daily, weekly, and monthly tasks and ensures all deadlines are met
Assumes other responsibilities as requested
Desired Characteristics
Strong orientation for exceptional customer service to both internal and external users
Inquisitive; willingness to ask questions and seek knowledge
Not reticent about sharing ideas and offering solutions to problems
Open to listening and learning from other staff
Exercises confidentiality and discretion on matters related to applicants and foundation members
Communicates in an articulate manner, both verbal and in writing, and has a pleasant and helpful manner
Highly organized and efficient, completing tasks by deadlines, with quality
Ability to handle multiple tasks and prioritize effectively
Able to work in a team environment, in addition to working independently
Skills & Experience
Proven abilities in analytical, database and reporting skills
Familiar and proficient in MS Office (including Publisher, Outlook, Power Point, Excel, Word)
Experience with intermediate database queries, exports and reporting in Microsoft Dynamics CRM or similar system and Power BI
Foundation grants and/or donor relation database management experience a plus
Customer service experience a plus
Requirements
Position is based in Wilmington, Delaware with the possibility of remote work on a time-to-time basis.
Ability to work flexible hours, including occasional evenings and weekends
Benefits Package
Competitive Paid Time Off program
Health Care, Dental, Vison, Short- and Long-Term Disability, and Term Life Insurance
401(k) Retirement Program – includes Employer discretionary and matching contributions
Worker’s Compensation Insurance
Retiree Medicare Supplemental Insurance
Additional Comments
The Foundation is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, Delaware or local law.
Please send resume and cover letter to careers@rfca.org by April 5, 2024. Inquiries accepted via email only, phone and in person inquiries not accepted.
Position Description
The Events Manager delivers exceptional Member and meeting experiences by ensuring the efficient operation of all logistical and hosting details before, during and after Foundation meetings and events. The Events Manager contributes to the Foundation’s mission, vision, and strategic initiatives by designing and creating effective and productive meeting and event experiences for members, staff and guests.
Reporting Structure
Direct Report: Director IT/Operations
Supports: Membership, Staff
Specific Responsibilities
Serves as event hosting and logistics expert - Meeting and event planning to include managing on-site and off-site locations, in-person, hybrid and virtual event production.
Serves as a centralized resource for meeting logistics; communicates and coordinates with staff and members to ensure successful meeting experience for all.
Designs and implements use of organization-wide event content/event management systems, including a foundation-wide calendar of events; liaise with staff regarding event marketing and integrating CMS/EMS and CRM system data.
Manages logistics for meetings and events, including venue set up, décor, audio visual equipment, accommodations, transportation for participants, signage, displays, and special need requirements
Research, price, request, negotiate and review contracts for hotels, meeting space, restaurants and transportation companies for meetings and events
Assists Membership with meeting set up and logistics, as needed
Serves as coordinator for external partners holding events at the Foundation
Collaborates with Member Services and Legacy Administrator
Collaborates with Grants Team to identify meeting locations that support site visits and service projects
Creates and implements processes that set a consistently high standard of execution for all events across the foundation and train the relevant team members on such processes
Ensures compliance with health and safety regulations
Evaluates event success and reports on key performance metrics
Performs periodic audits of event-related AV, IT and facilities infrastructure, identifying needs/improvements
Coordinate with staff to maintain and document membership participation and meeting data
Engage, communicate, and gather specific requirements from the members and vendors in a professional and meaningful way
Organize internal social events for staff
Monitor event industry trends, incorporating the latest technology
Prioritizes daily, weekly, and monthly tasks and ensures all deadlines are met
Assumes additional duties and responsibilities as requested
Desired Characteristics
Strong orientation for exceptional customer service - hospitality and service minded attitude are a must
Inquisitive; willingness to ask questions and seek knowledge
Not reticent about sharing ideas and offering solutions to problems
Open to listening and learning from other staff
Exercises confidentiality and discretion on matters related to applicants, staff and foundation members
Exceptional communications skills and attention to detail; Communicates in an articulate manner, both verbal and in writing, and has a pleasant and helpful manner
Ability to handle multiple tasks/events simultaneously and prioritize effectively; demonstrated ability to work under pressure, organize tasks efficiently and meet deadlines
Able to work in a team environment, in addition to working independently
Skills and Experience
5+ years of experience in event management, preferably in a setting with both on-site and off-site events
Industry standard certifications preferred
Proven track record of successful event planning, management and execution
Experience serving an association or membership driven organization a plus
Experience hosting and engagement during events
CRM System or Event Management System data entry and reporting skills a plus
Familiar and proficient in MS Office (including Publisher, Outlook, Power Point, Excel, Word)
Requirements
Position is based in Wilmington, Delaware with the possibility of remote work on a time-to-time basis
Must be willing to travel a minimum of 8 weekends per year within the US
Ability to work flexible hours, including evenings and weekends, as required for participation in weekend and evening meetings
Benefits Package
Competitive Paid Time Off program
Health Care, Dental, Vison, Short- and Long-Term Disability, and Term Life Insurance
401(k) Retirement Program – includes Employer discretionary and matching contributions
Worker’s Compensation Insurance
Retiree Medicare Supplemental Insurance
Additional Comments
The Foundation is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, Delaware or local law.
Please send resume and cover letter to careers@rfca.org by April 5, 2024. Inquiries accepted via email only, phone and in person inquiries not accepted.
Position Details
This is a part time, 21 hours per week position. The Housekeeper is responsible for the efficient operation, upkeep and oversight of the interior of the Irisbrook Main House. The Housekeeper contributes to the Foundation’s mission, vision and strategic initiatives by maintaining a clean, safe and welcoming environment.
Reporting Structure
Direct Report: Director IT/Operations
Supports: Staff, Membership
Specific Responsibilities
Maintains a safe work environment
Oversight and upkeep of the interior and light maintenance of exterior of the Irisbrook Main House – including but not limited to cleaning, vacuuming, dusting, bathrooms & kitchen cleaning, dry cleaning of table linens & curtains, laundering of small linens, trash collection, broom sweeping entrances, and care of household plants
Assists with special events/meeting preparations including assisting events staff with room set ups and refreshing, and logistical coordination on meeting days
Collaborates with Maintenance to ensure efficient identification/resolution of household repairs
Maintain and order/purchase household items when needed
Oversight of outside vendors as needed
Contributes to master schedule of major cleaning and repairs to rugs, furniture and household property
Assists Director IT/Operations with budgeting/planning in regard to household maintenance/repairs
Meet and greet visitors and provide hospitality
Assist other staff as needed
Prioritizes daily, weekly, and monthly tasks and ensures all deadlines are met
Assumes additional duties and responsibilities as requested
Desired Characteristics
Strong orientation for exceptional customer service -hospitality and service minded attitude are a must
Inquisitive; willingness to ask questions and seek knowledge
Not reticent about sharing ideas and offering solutions to problems
Is open to listening and learning from other staff
Exercises confidentiality and discretion on matters related to applicants, staff and family members
Communicates in an articulate manner, both verbal and in writing, and has a pleasant and helpful manner
Maintains a professional appearance
Highly organized and efficient, completing tasks by deadlines
Ability to handle multiple tasks and prioritize effectively
Able to work in a team environment, in addition to working independently
Skills and Experience
Knowledge of cleaning and upkeep of historic properties a plus
Knowledge of proper cleaning products and techniques for antique furniture and rugs
Experience with a variety of cleaning products and utilizes safe and efficient methods
Hospitality industry experience a plus
Requirements
Must be bondable
Position requires individual to work on site at the Wilmington, Delaware office
Participation in occasional weekend and evening meetings
Physical aspects of the position include ability to climb stairs, lift 25 pounds, use of step ladder or stool, reach with hands and arms, climb or balance, bend, stoop, kneel, crouch or crawl and work in a standing position for an extended period of time
Benefits Package
Competitive Paid Time Off program
Health Care, Dental, Vison, Short- and Long-Term Disability, and Term Life Insurance
401(k) Retirement Program – includes Employer discretionary and matching contributions
Worker’s Compensation Insurance
Retiree Medicare Supplemental Insurance
Addtional Comments
The Foundation is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, Delaware or local law.
Please send an email with your experience to careers@rfca.org by April 5, 2024. Inquiries accepted via email only, phone and in person inquiries not accepted.
Please send an email to careers@rfca.org with the title of the open position in the subject line
You may also apply through Indeed.com
Emails sent directly to a staff member will not be accepted
Emails sent to our application email will not be accepted
Interviews are by appointment only
Phone calls and in person requests will not be accepted